Ask A Botincident.io
The incident.io Sentry integration supports Sentry exceptions as incident attachments and can manage Sentry resources from within incident.io.
This integration is maintained and supported by the company that created it. For more details, check out our Integration Platform documentation.
Sentry owner, manager, or admin permissions are required to install this integration.
incident.io won't work with self-hosted Sentry.
The preferred way to install the incident.io integration is by sharing a Sentry link in your active incident Slack channel, which prompts you to add the integration:
To add the incident.io integration in sentry.io, navigate to Settings > Integrations > incident.io and click "Install":
Issue linking allows you to attach Sentry issues to existing incidents. Issue linking can be accomplished in Slack or within sentry.io.
To attach a Sentry issue to an incident in Slack, share a link to the Sentry issue and click "Yes, attach it" when prompted:
The Sentry issue is now attached to the incident:
To attach a Sentry issue to an incident in sentry.io, navigate to a specific Sentry issue and find the "Linked Issues" section on the right panel. Click "Link incident.io issue" and select your active incident from the dropdown:
The incident's Slack channel will be updated with attached Sentry issue comments, edited comments, and when the Sentry issue is resolved:
Our documentation is open source and available on GitHub. Your contributions are welcome, whether fixing a typo (drat!) or suggesting an update ("yeah, this would be better").